Credit and Collections Clerk | CO, OH, or CA (CA preferred.)

Key Responsibilities:

Monitor accounts receivable and follow up on overdue accounts to ensure timely payments.
Contact customers via phone, email, or written communication to collect outstanding balances.
Review and process credit applications, ensuring compliance with company policies.
Maintain accurate records of collection efforts, payment arrangements, and customer interactions.
Investigate and resolve billing discrepancies, disputes, and short payments.
Collaborate with the sales and finance teams to assess credit risk and set appropriate credit limits.
Prepare and send account statements, invoices, and collection notices as needed.
Assist in generating reports on accounts receivable aging, collection performance, and bad debt reserves.
Escalate delinquent accounts to management or third-party collection agencies when necessary.
Provide exceptional customer service while maintaining firm collection efforts.

Qualifications and Skills:

High school diploma or equivalent (Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred).
Minimum of 2 years of experience in accounts receivable, credit, or collections.
Knowledge of accounting principles and collection best practices.
Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
Strong negotiation and communication skills.
Excellent attention to detail and organizational abilities.
Ability to work independently and manage multiple accounts simultaneously.
Problem-solving skills and ability to handle difficult conversations professionally.

Pay $18-$24.

Remote – willingness to travel or meet in person in the office on occasion.