Essential Job Functions:

• Customer Retention through impeccable customer service and marketing knowledge.
• Desire to learn more than the ordinary
• Maintaining existing client relationships and marketing plans
• Helping clients determine marketing needs and suggesting recommendations.
• Account management
• New customer acquisition: email, phone and face to face
• Understand print / mail in the omnichannel marketing world
• Work with leadership to develop “comprehensive” client proposals
• Ability to budget, manage, coordinate long term client contracts
• Work with in house design team to create effective marketing campaigns
• Understand (or learn) customer driven data analytics
• Understand (or learn) Return on Investment reporting
• Fluent in Excel and PowerPoint